“Frequently Asked Questions
What does Boltz Electronics sell?
Boltz Electronics offers carefully selected electronics, technology and innovative products designed around modern living, comfort and convenience. Our product range will continue to grow as we introduce new products.
How do I place an order?
Simply choose the product you would like to purchase, add it to your cart and follow the secure checkout process. You will receive an order confirmation once your order has been successfully placed.
What payment methods do you accept?
Available payment methods will be displayed securely during checkout. The options available may depend on your device, location and the payment services currently supported by Boltz Electronics.
How long does delivery take?
Delivery times vary depending on the product, availability and delivery destination. Estimated delivery information will be shown on the relevant product page or during checkout where applicable.
How does delivery work for large products?
Some larger products may require specialist delivery arrangements. Where this applies, we will provide the relevant delivery information and may contact you to help arrange delivery.
Can I track my order?
Where tracking is available, tracking information will be provided once your order has been dispatched.
What happens if my order arrives damaged?
If your order arrives damaged, please contact Boltz Electronics as soon as reasonably possible. Where possible, retain the packaging and take clear photographs of the product and any visible damage. This can help us investigate the issue and arrange the appropriate next steps.
Can I return an item?
Eligible items can be returned in accordance with our Returns & Refunds policy and applicable UK consumer law. Please contact us before sending an item back so that we can provide the correct return instructions.
What if my product develops a fault?
Please contact us with your order details and information about the problem. Faulty goods will be handled in accordance with applicable UK consumer law and any additional warranty that applies to the particular product.
Do products come with a warranty?
Warranty coverage may vary between products. Where a manufacturer or additional commercial warranty applies, details will be provided with the relevant product information. Your statutory consumer rights are separate from any additional warranty.
Can I contact Boltz Electronics before ordering?
Yes. If you have a question about a product, delivery or an order, please use our Contact Us page. We would rather you ask before ordering if there is something you would like clarified.”